ISO 9001 Certification for BLS Rechtsanwälte

TÜV Austria has certified the quality management system of our business law firm. This means that an independent observer attested our management system to be practice and client oriented. "The worldwide recognized standard EN ISO 9001:2008 represents a process and system-oriented approach to quality management and continuous advancement." (TÜV Austria). Our law firm was the first one in Austria to undergo this examination by TÜV Austria. Meanwhile, we have already been successfully re-certified following the current standard EN ISO 9001:2015. 

"Quality has always been one our most significant business principles as well as the basis for our conceptual and economical work processes", Dr. Wolfgang Schubert notes. Manuel Hölderl, Quality Manager at BLS Attorneys adds: "With respect to our internal organization we focus on the most modern technology. It is our goal to make the flow of information between data collection, lawyers and clients as efficient as possible. The quality management standard assists us in designing these processes in a clear and traceable manner. This is the only way of guaranteeing the best possible case processing for our clients. Getting certified by TÜV AUSTRIA was the logical next step for us, and we are proud to be the first Austrian law firm to have done so."

The focus was on the expectations and needs of our partners with shared interests, thus, our clients.
In doing so, we ensure the fulfillment of our client's needs as well as the best possible result on their behalf with respect to our operational procedures. In addition, we also make sure that our work processes are subject to continuous control and constant improvement.

What does this mean for our clients? Dr Thomas Boller, partner of the law firm, notes: "Short internal communication channels have always been important to us. Getting certified allowed us to increase the transparency of our processes, thus, ensuring that the focus remains on the core activities. In addition, we can address the needs of our clients quicker and more efficiently. On the whole, it allows us to ensure the sustainable maintenance and continuous advancement of a high quality level of service."